TASO · FENRA GAMES
Terms of Use
These terms govern the Taso game and online services provided by Fenra Games. Last updated: 7 October 2026.
1. Service and contact
Taso is provided by Fenra Games. Contact: info@fenragames.com. Address: Abdurrahman Gazi Mahallesi, Osmangazi Caddesi, No: 123-127 / 28, Sancaktepe / İstanbul, Türkiye. Read these terms and the Privacy Policy before using the game. These terms do not remove mandatory consumer or data protection rights.
2. Age and account
You must be at least 13 and meet any higher local age or parental/legal guardian permission requirement. Provide an accurate birth year and account information. Guest access creates an account too. Losing a device or guest access credentials can make recovery difficult; use available account linking options. Do not access another person’s account, sell accounts or share login credentials. Account ownership and linking are verified by the server.
3. Matches and fair play
The server determines match rules, entry confirmations, turns, scores and rewards. Cheats, abusive automation, exploit abuse, unauthorised requests, manipulated results and duplicate reward abuse are prohibited. Do not harass players, use deceptive/inappropriate names or infringe others’ rights. Do not abuse reporting/blocking tools. Leaving a match or violating time limits can cause forfeiture and a temporary matchmaking restriction shown in the app. Recovery from connection problems and the match outcome depend on server state; not every disconnection is guaranteed to be penalty-free.
4. Discs, points and cases
Discs, appearances, coins, dust, XP and Neighbourhood Points are game records, not money or investments. They do not provide a cash-out or external transfer right. Prints/skins do not add power or accuracy; body shapes can affect physical behaviour. Flipped-disc counts and combo notices do not mean transfer of another player’s permanent collection or a reward multiplier. Reward conditions, case costs and odds appear in the relevant game screen. A particular random case result is guaranteed only where an explicit guarantee rule is shown.
5. Payments and advertising
The game offers one-time cosmetic packs for real money through Google Play and the App Store. Each pack shows its price and the designs it contains before you buy. A pack adds those designs to your account permanently; it gives no gameplay advantage and contains no gold, coins, dust or random reward. Designs you already own are not granted again. Payment, receipts and refunds follow the store's own terms; a pack the store refunds is removed from your account. Use Restore purchases to bring your packs to a new installation. Cases open only with gold earned in the game. A payment client alone cannot award content; server verification is required. Rewarded advertising is disabled in this release. Mandatory rights relating to digital content remain applicable.
6. Updates and account measures
We may update the game for fixes, balancing, security and maintenance. Support reviews server records in disputes about collections/rewards, and erroneous or abusive transactions can be corrected. Depending on a violation, measures can include warnings, feature restrictions, temporary suspension or account closure. Contact support to request review of a measure you believe is incorrect. Continuous or error-free availability is not guaranteed; mandatory legal responsibilities remain.
7. Intellectual property
Rights in the software, original designs and branding belong to Fenra Games or their respective licensors. You receive limited permission for personal gameplay under these terms, not permission to resell game assets as standalone products or run unauthorised servers. Uses permitted by law and third-party licence rights are preserved.
8. Leaving, deletion and privacy
You may stop playing. To close your account, confirm deletion under Settings → Manage my account → Delete my account. The recovery period and scope are described in the app and account/data deletion page. Uninstalling alone does not delete the account. Contact support if you cannot access the app. The Privacy Policy explains data processing.
9. Changes and disputes
Significant changes will be dated and, where appropriate, announced in the app. A new required acceptance will be presented separately. Changes do not retrospectively remove mandatory rights already accrued. You can contact support to try to resolve a problem. Mandatory local consumer rules and your rights to approach competent courts and authorities remain; these terms do not impose compulsory arbitration or a class-action waiver.